Support

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Frequently Asked Questions

How does Sweeties work?

Both you and your partner write a short note each day. Once both of you have sent your note, you can read each other's message. It's a daily ritual to stay connected.

How do I connect with my partner?

Go to the Home screen and tap "Invite partner." Share the invite link with your partner — once they open it and create an account, you'll be connected.

What is a streak?

Your streak counts the consecutive days that both you and your partner have exchanged notes. Miss a day and the streak resets to zero.

What is Sweeties Pro?

Sweeties Pro is an optional subscription that lets you view your complete memory collection. Free users can only see memories from the last 30 days.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name at the top, then tap "Subscriptions." Find Sweeties and tap "Cancel Subscription."

How do I delete my account?

Open Sweeties, go to Settings, scroll to the bottom, and tap "Delete account." This permanently removes all your data.

How do I add the widget?

Long-press on your home screen, tap the "+" button in the top left, search for "Sweeties," and add the widget.

Still need help?

Email us at support@sweeties.app and we'll get back to you as soon as possible.